If the seconf unit they sent you works why are you complaining? so it has a few scratches so what. you even got a free spanish DVD. sell it on ebay and take the free game offered and sell it. To me while i can sorta understand i think your being a little unreasonable also. These are just my opinions this is a frustrating time of year take some time to sit down cool off and be happy your lucky enough to own a 360.

Merry Xmas

Chris