Quote:
Originally Posted by mattymorning
Has anyone else had a similar negative experience? Anyone had a positive experience? Please advise. I'm trying to figure out if this is par for the course or if I got hosed.
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I know a few people who have had their 360's through RMA and their experience was good and very similar to my experiences with XBOX 1. I have not had to RMA either of one 360's (knock on wood).
Have you sent back the "used or refurb" unit yet? I have escalated the issue to a senior support supervisor?