Hi Chris,

As a BLOCKBUSTER Total Access™ subscriber, it's always easy to have the right movie during this holiday season with more than 75,000 titles, including great new releases like Harry Potter and the Order of the Phoenix, The Bourne Ultimatum and Pirates of the Caribbean: At World's End.

We know that during this busy time of year the convenience of BLOCKBUSTER Total Access is especially important to you. Have your movies delivered right to your door. If you want new movies right away, exchange in-store*. And with free shipping both ways and no late fees, it's easy to enjoy all the movies you want for as long as you want.

To continue to bring you the unmatched convenience of both online and in-store DVD rentals, your monthly subscription fee will change from $24.99 to $34.99. This adjustment† will go into effect on your next billing cycle on or after December 27, 2007. The benefits of your subscription plan will remain the same.

And now check out blockbuster.com where you can view exclusive footage from The Great Debaters, the much anticipated new movie starring Denzel Washington that opens in theaters on Christmas Day. This is just another example of how BLOCKBUSTER® is working to bring you exciting new entertainment features.

There are plenty of long winter nights ahead, so make sure that your Queue is filled with all the movies you want to watch next including new movie releases coming in January 2008, such as 3:10 to Yuma, The Game Plan and Saw IV.

Thanks for continuing to be a BLOCKBUSTER Total Access subscriber. It truly is the best entertainment value out there.

BLOCKBUSTER

Well you have pushed too hard and got too greedy for me. I handled the first price increase from 17.99 to 24.99 as well as i could but raising it from 24.99 to 34.99 has pushed me away from doing business with you any longer. I will also let all of my friends and family and online community know how you do business with your loyal customers. Netflix just gained me and i'm sure many others business i hope that was your intention.

p.s. don't bother sending me a canned response of how you needed to do it or anything else.


Chris (New Netflix Customer)

Originally Posted by evilfud

Well i just got this email from BlockBuster and it looks like its the end of the road for me doing business with them.



Here is the email i just sent them.